Information Security

Securing Your Information

e-fense, Inc. follows industry best practices to keep your information secure and confidential. This website has several safe guards in place to keep your information safe while shopping at our online store.

Rest assured that when shopping here your information security is taken very seriously. Below is an overview of how we keep your data safe.


Secure Communication

All communication with the Online Store is encrypted using SSL (Secure Sockets Layer) so that no criminals can eavesdrop or gain access to your information while it is in transit.

e-fense's SSL certificate was issued by Comodo Usertrust through Host Gator.

You can find out more about Host Gator and its security policies at their website, or write them at their corporate headquarters:

Host Gator
11251 Northwest Freeway
Suite 400
Houston, TX 77092


Credit Card Processing

There are two payment options when ordering from our online store. You can allow us to process your payment directly, or you can use PayPal to transfer the payment.

Direct Payment

Credit Card Processing

e-fense, Inc. has a contract with Authorize.net for processing your payment. Authorize.net is one of the leading providers of authentication and electronic payment processing solutions.

Authorize.net is recommended by many major banks and is certificated in both PCI (Payment Card Industry) and CISP (Cardholder Information Security Program). These certifications ensure that all payment and financial systems have been rigorously scrutinized for accuracy and reliability. Banks only recommend those organizations that they feel have the proper training and support mechanisms in place to service their customers.

When you provide your Credit Card information in the Online Store, e-fense, Inc. securely sends it to Authorize.net for Realtime processing. Once the order is complete, your card number is purged from our database. Only the last 4 digits are kept for auditing and support purposes.

You can find out more about Authorize.net and their stringent security policies at their website, or write them at their corporate headquarters:

CyberSource Corporation HQ
1295 Charleston Rd.
Mountain View, CA 94043
Phone: 650.965.6000
Fax: 650.625.9145


Paying With PayPal

When placing an order using PayPal, e-fense, Inc. passes your order details to PayPal for completion. All information is transmitted over SSL (PayPal SSL certificate is certified by VeriSign).

Once the payment is completed, a completion notice is sent to our store so that your license cards can be delivered. Your Credit Card information is never provided to e-fense, Inc..

You can find out more about PayPal and their stringent security policies at their website or writing to their offices at:

PayPal
2211 N. First Street
San Jose, CA
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